Application Reference: 202501
Posted: Wednesday January 1st, December 2025
Closing Date: 12 Midnight of Friday January 31st, 2024
- 🎯 Non-Paid Apprenticeship
- 🎯 Fully Virtual/Remote Role
- 🎯 Part-Time/Contract
Interested in CRM Apprentice at JapaDemy!
Exciting Opportunities are now open for Apprenticeship Positions (Non Paid) for aspiring CRM professionals at at JapaDemy!
Are you undergoing a course in customer relationship management or you just completed one?
Do you have a knack for understanding building satisfying relationships with customers and are looking for where to get hands-on experience?
We have a place for you!
JapaDemy is an emerging global EdTech +HRTech start-up dedicated to supporiting international talents achive global career success.
We are dedicated to delivering education, training, and overseas exchange programs for skilled and unskilled talents, emigrants, immigrants and undeserved populations.
Our upcoming Apprenticeship program is an exciting opportunity to gain invaluable experience as a Customer Relationship Manager (CRM), learning first hands from experts how to manage customers interactions, maintain positive customer experiences, and strategies.
As a CRM Apprentice, you will be exploring exciting opportunities to master the skills of enhancing customer experience, driving customer loyalty, and contributing to growth and success of an international organization.
Learning Opportunities: as a CRM, you will learn how to:
- 🎯 Develop strong relationships with customers, addressing their needs and ensuring satisfaction.
- 🎯 Manage customer data, analyzing preferences and behaviors to tailor services and marketing efforts.
- 🎯 Support the sales team with customer-related data and assist in the sales process.
- 🎯 Engage customers through various channels, keeping customers informed about products, promotions, and updates.
- 🎯 Resolve customer complaints and issues, ensuring a positive experience and loyalty retention.
- 🎯 Identify opportunities for upselling or cross-selling based on customer needs.
- 🎯 Collect feedback to understand customer opinions and areas for improvement.
- 🎯 Maintain and update the CRM system for accurate customer information management.
- 🎯 Implement strategies to retain existing customers and reduce churn rates
- 🎯 Build customer advocates who promote the brand through positive word-of-mouth.
Requirements and Criteria:
- 🎯Willingness to learn and master the roles and responsibilities of a CRM.
- 🎯 Excellent communication and interpersonal skills.
- 🎯 Strong passion for understanding CRM systems and data analysis.
- 🎯 Willingness to learn, strategize and implement customer retention and loyalty programs.
- 🎯 Passionate about providing outstanding customer experiences.
Preferred Candidates:
We are particularly interested in candidates with in interest in starting a career in the Customer Relationship Management field but have little or no experience. Passion for working in any of education technology, human resources, or multicultural sectors is an added advantage.
Remuneration:
- 🎯 JapaDemy offers competitive salaries as obtainable in the industry.
- 🎯 Opportunity to work with global experts across the world
How to Apply:
Submit your resume, a compelling cover letter, and a one-page bio/profile detailing your background and experience outside the field of customer relations and how you hope to contribute to JapaDemy’s mission, vision and growth. Applications for experienced and practicing CRM professionals will be automatically disqualified.
Visit Click here to start your application now.
Application Deadline:
Only shortlisted candidates will be contacted for screening interviews.
Application opens on midnight of Wednesday January 1st and closes on Friday January 31st, 2024.
Application Form
